- Terms of Service -

I. General Terms

1. The website https://www.kkz.com.pl (the “Website”) is operated by Kopeć Zaborowski Adwokaci i Radcowie Prawni Sp. p., headquartered in Warsaw, Hoża 59a, unit 1b, 00-681 Warsaw, NIP: 701 052 21 23, REGON: 146963638, KRS No: 0000587324, entered into the register of businesses maintained by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register (“KKZ”).
2. The user is any natural person, legal entity, or organizational unit using the Website to review the legal services offered by KKZ.
3. Use of the Website constitutes acceptance of these Terms of Service by the user.

II. Services and Delivery

1. KKZ provides legal services, including legal advice, drafting opinions, representing clients in court, and other activities tailored to individual client needs.
2. The specific scope of services is determined individually in separate agreements with KKZ.
3. Users can contact KKZ using the contact information provided on the Website.

III. Payments

1. Fees for services are determined individually based on the offer or as per the terms of the agreement with KKZ, depending on the nature and scope of the service.
2. For one-time consultations, fees are specified in the offer accepted by the user and must be paid before the consultation begins.
3. Payments can be made via bank transfer to the account indicated on the invoice or using payment links provided.
4. Accepted payment methods include BLIK, credit card, electronic transfer via the imoje payment system operated by ING Bank Śląski S.A.

IV. Data Processing

1. The terms of data processing and the use of cookies are outlined in the Privacy Policy, available at: link.
2. The controller of personal data processed in connection with the use of the Website is Kopeć Zaborowski Adwokaci i Radcowie Prawni Sp. p.

V. Complaints

1. Complaints regarding the functioning of the Website or services provided should be submitted to iod@kkz.com.pl.
   
2. A complaint should include:

• User details.
• Description of the issue and justification.
• The user’s requested resolution.

3. Complaints shall be processed within 14 days from the date of their correct submission. The entity assumes liability towards the Consumer and the Entrepreneur acting as a Consumer under the terms specified in the provisions of the Act of May 30, 2014, on Consumer Rights (Journal of Laws of 2022, item 2337).
4. The rights referred to above also apply to a natural person entering into a contract directly related to their business activity, provided that the content of the contract indicates that it does not have a professional character for that person, which is determined in particular by the scope of their business activity as disclosed in accordance with the provisions on the Central Register and Information on Economic Activity.

VI. Withdrawal from the Agreement

1. Users hav the right to withdraw from the contract in accordance with the terms specified therein, taking into account the provisions of generally applicable law.
2. The rights referred to above also apply to a natural person entering into a contract directly related to their business activity, provided that the content of the contract indicates that it does not have a professional character for that person, which is determined in particular by the scope of their business activity as disclosed in accordance with the provisions on the Central Register and Information on Economic Activity.
3. In the event of withdrawal from the contract after the commencement of service provision, the User is obliged to cover the costs of the activities performed to date.

VII. Final Provisions

1. The Regulations shall come into effect on January 27th, 2025.
2. KKZ reserves the right to amend the Regulations in accordance with applicable legal requirements, technological advancements, or organizational changes. Users will be informed about any amendments through the publication of the updated version of the Regulations on the Website.